dmk999 Personal Data Protection Policy
Your personal data is secure in our care. This policy page explains what data we collect, how we use it, and your rights.
1. Introduction and Purpose of This Policy
Welcome to the dmk999 platform. This Privacy Policy ("Policy") explains how dmk999 ("we", "this platform") collects, handles, and protects the personal data of players and service users ("you" or "user").
By continuing to use this website or our services, you are considered to have agreed to the data collection and handling described in this Policy. Please read and understand this Policy carefully before continuing to use the platform.
As our services develop, this Policy may be updated from time to time. Any significant changes will be posted on this page, and continued use of the platform constitutes acceptance of those changes.
2. Types of Data We Collect
The dmk999 platform collects the following types of data in order to provide services properly.
2.1 Data You Provide Directly
- Name, date of birth, and contact details provided when registering an account
- Email address used to log in to your account
- Financial details provided when transacting via KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer
- Messages submitted through contact forms or data from account verification forms
- Support requests and chat records sent through Live Chat regarding the service
2.2 Data Collected Automatically Through Use of the Service
- IP address, browser type, and device information
- Pages visited, click patterns and time spent on site
- Gaming history — games played, deposit / withdrawal records
- Session token and authentication cookie data
2.3 Data obtained from third parties
- Financial confirmations from payment platforms (KBZPay, Wave Money, AYA Pay, CB Pay)
- Authorization data linked to any third-party social media login
3. Purpose for which collected data is used
We use the personal data we collect only for the following purposes—
3.1 Account management and service
- Creating, verifying and securing player accounts
- Processing deposit and withdrawal transactions
- Responding to player requests through 24/7 Live Chat support
3.2 Security and monitoring
- Detecting and preventing fraudulent play, account theft and financial breaches
- Protecting all connections with SSL encryption
- Quickly detecting and responding to any suspicious access
3.3 Ensuring fair play
- Reviewing play patterns and implementing Responsible Gaming policy
- Protecting players from inappropriate conduct
3.4 Platform improvement
- Data analysis to improve the website and game services
- Data-driven decisions to improve games, bonuses and new services
3.5 Communication
- Sending financial notifications and account security alerts
- Informing players about service changes and policy updates
- Sending marketing communications personalised by you (with consent only)
4. Data sharing and disclosure policy
dmk999 will not sell your personal data to third-party companies, advertisers or any organisation, and shares it only under the following limitations—
Payment processors
Payment platforms such as KBZPay, Wave Money, AYA Pay and CB Pay — only the data strictly necessary to complete a financial transaction is shared.
Technology service providers
Technology companies that assist with platform operation and server management — they handle data only under our instructions.
When required by law
Data will be disclosed only to comply with applicable law or a legitimate authority request.
Security emergencies
When data sharing is needed to handle a cyberattack, prevent financial fraud or protect a player, the relevant parties will be contacted.
We commit that your personal data will not be disclosed outside the situations described above.
5. Cookies and tracking technologies
Our website uses cookies and similar tracking technologies to improve access and provide a personalised experience.
Types of cookies we use
- Essential Cookies: Absolutely necessary for the website to function correctly and cannot be disabled — includes login sessions and payment security checks
- Functional Cookies: To remember language preferences, game preferences and login history
- Analytics Cookies: To understand website browsing patterns and improve our services
You can block cookies in your browser settings, but please note that this may affect certain website functions.
6. Data retention and security measures
We have put in place technical and organisational measures to keep your personal data secure—
6.1 Technical security
- All data transfers are protected with SSL (Secure Socket Layer) encryption
- Data on servers is encrypted and unauthorised access is restricted
- Firewalls and security software are in place to monitor and control cyberattack attempts
- Payment data is handled exclusively through payment platforms that meet PCI-DSS standards
6.2 Data retention period
- Account data is retained for the full duration that the account is active
- After account closure, only data required to be retained under legal obligations will be kept.
- Financial records will be held for the period required by financial compliance regulations and permanently deleted once that period ends.
- Session data is deleted 30 days after the session ends.
6.3 Access Control
- Only employees who need to handle data are granted access to it.
- Data access is logged and monitored.
- Employees are trained on personal data handling guidelines.
7. Your Personal Data Rights
Every player has the following rights regarding the data we hold about them—
Right to Access
You can request to view the personal data we hold about you at any time.
Right to Rectification
You can request that we correct any personal data that is inaccurate or incomplete.
Right to Erasure
You can request deletion of your data to the extent permitted by law. Deletion of data that is strictly necessary for the continued provision of services may be subject to limitations.
Right to Object
You can opt out of receiving marketing communications at any time.
Right to Data Portability
You can request a copy of your personal data in a readable format.
Right to Withdraw Consent
You can withdraw any consent you have previously given regarding the processing of your data at any time.
To exercise any of these rights, email us at [email protected] or contact us via 24/7 Live Chat.
8. Protection of Children Under 21
The dmk999 platform is only open to players aged 21 and above. We do not store personal data of anyone under 21, and if discovered, such data will be deleted immediately.
If you suspect that a minor has registered without authorisation, please notify us immediately at [email protected] — we will take action.
9. International Data Transfers
Our servers or data processors may be located outside Myanmar. Any such transfer of data will be carried out in accordance with the protection standards set out in this policy, with data security and privacy as a priority.
Third-party service providers are vetted to ensure they handle your personal data in a manner consistent with this policy before we engage with them.
10. Contact Us
If you have any questions, data requests, or complaints regarding this Privacy Policy, you can reach us through the following channels—
- Email: [email protected]
- 24/7 Live Chat: Available directly on the platform
Our Data Protection Officer will handle any data-related requests you send in accordance with Myanmar Standard Time (MMT).
Privacy Protection — Questions & Answers
Frequently asked questions from players about our Privacy Policy